This Privacy Policy explains how Flominence Consultancy Limited (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit our website www.flominence.com, use our services, or make a payment online.
We are committed to protecting your privacy and handling your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
1. Who We AreData Controller: Flominence Consultancy LimitedBusiness Address: United KingdomEmail: consultancy@flominence.comWebsite: www.flominence.com
ICO Registration Number: [Insert if available]
Flominence Consultancy Limited provides Project Management Training and Mentorship services.
2. Information We CollectWe may collect and process the following types of personal data when you interact with us:Identity Data: your name, title, and contact details.Contact Data: email address, phone number, and correspondence information.Financial Data: payment information processed securely through Klarna.Transaction Data: details about payments and services you purchase.Technical Data: IP address, browser type, operating system, and device identifiers.Usage Data: how you use our website, products, and services.We do not collect sensitive personal data (such as health, race, or political opinions).
3. How We Use Your InformationWe use your personal data to:Process and fulfil orders and payments.Provide access to training and mentorship services.Respond to your enquiries or support requests.Manage and maintain our website performance and security.Comply with legal, accounting, and tax obligations.We do not send unsolicited marketing emails or newsletters.
4. Legal Basis for ProcessingWe process your personal data under the following lawful bases:Contract: to perform our obligations when you purchase or use our services.Legal Obligation: to comply with laws (such as record-keeping or tax requirements).Legitimate Interests: to improve our services, ensure network security, and prevent fraud.Where consent is required, we will ask for it explicitly and allow you to withdraw it at any time.
5. Sharing Your InformationWe may share your data only when necessary with trusted third parties, including:Payment processor: Klarna (for secure online transactions).IT and website hosting providers: to operate our online services.Professional advisers: such as accountants or legal consultants.Authorities or regulators: if required by law.We do not sell, rent, or trade your personal information to any third parties.
6. International Data TransfersIf your data is transferred outside the UK (for example, to a third-party hosting provider), we ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office (ICO).
7. Data RetentionWe retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.Typically:Payment and transaction data: 6 years (for tax and accounting compliance).General enquiry or contact data: up to 2 years.After this period, data is securely deleted or anonymised.
8. Your Data Protection RightsUnder the UK GDPR, you have the following rights:Access – request a copy of your personal data.Rectification – correct inaccurate or incomplete data.Erasure – request deletion of your data (“right to be forgotten”).Restriction – limit how we use your data.Data Portability – receive your data in a structured format.Objection – object to certain types of processing (such as direct marketing).
To exercise any of these rights, please contact us at consultancy@flominence.com.
If you are unsatisfied with our response, you can lodge a complaint with the Information Commissioner’s Office (ICO):www.ico.org.ukTel: 0303 123 11139.
9. Cookies and Tracking TechnologiesOur website uses cookies and similar technologies to improve functionality and analyse performance.You can control or disable cookies in your browser settings. For details, see our [Cookie Policy] (if available).
10. Data SecurityWe use appropriate technical and organisational measures to protect your personal data from loss, misuse, and unauthorised access.This includes SSL encryption, access control, and regular security monitoring.However, please note that no system can be guaranteed 100% secure.
11. Changes to This PolicyWe may update this Privacy Policy periodically. The latest version will always be available on our website with the updated “Last Updated” date.We encourage you to review this page occasionally to stay informed about how we handle your data.
12. Contact UsIf you have any questions, concerns, or requests regarding this Privacy Policy, please contact:Flominence Consultancy Limited
📧 Email: consultancy@flominence.com
🌐 Website: www.flominence.com
📍 Address: United Kingdom